Support

VisualQuip Support

VisualQuip is a company-managed crane operations, field records and visual planning app.

For support, email support@visualquip.com. Include your company/workspace name, your email address, device/app version and a short description of the issue.

Sign-in help

Use the company code supplied by your company administrator.
Sign in with your company-managed VisualQuip account.
If you do not know your company code or login details, contact your company administrator first.

App support

VisualQuip support can help with access issues, app errors, workspace questions, evidence/photo workflows, AR review issues where enabled, and general product support.

Privacy requests

For privacy questions, access requests, correction requests or deletion requests, contact support@visualquip.com. Some operational records may be controlled by your employer or customer workspace administrator.

Safety boundary

VisualQuip supports workflow visibility, evidence capture, visual planning communication and operational recordkeeping. It does not certify equipment, guarantee compliance, replace crane charts, replace lift plans, replace a competent person, or approve lifting operations.