Account and personal information

VisualQuip Inspection deletion requests

Last updated: 25 August 2026

VisualQuip Inspection is company-managed. New-company setup requests do not automatically create a user account. Existing users may request deletion of their account or personal information using the process below.

How to request deletion

  1. Contact your company administrator, or email support@visualquip.com.
  2. Send the request from the email address associated with the account where possible.
  3. Include the company/workspace name and state whether you are requesting account closure, deletion of personal information, or both.
  4. VisualQuip or the customer organisation may ask for reasonable identity verification before acting on the request.

What may be deleted

Subject to verification, applicable law and the customer organisation’s authority, deletion may include the user authentication account, profile information and other personal information that is not required to be retained.

What may need to be retained

Inspection records, signatures, audit events, job history, evidence, security logs, billing records, backups or other company operational records may need to be retained, restricted, de-identified or reassigned where required for safety, legal, contractual, audit, security or legitimate business recordkeeping purposes.

Where the customer organisation controls the operational record, VisualQuip may refer the request to that organisation or coordinate the response with its authorised administrator.

Questions or complaints

Contact support@visualquip.com. Privacy handling is described in the VisualQuip Privacy Policy.